Customer Service Center

Symptoms STC version is: 5.18 When trying to generate a new .pdf report from a test result in TestCenter IQ, this report goes to the queue and seems that first it needs to wait for the other reports to be created / removed from this queue. However when clicking on the delete icon (X) or the refresh icon (circling arrow), the window does not respond:     This was seen in a single PC. Actions done: •    Restarted postgresql-x64-10 service •    Tried on Firefox and the issue is also seen •    Cleared browsing data from Google Chrome and re-launch it, same result. •    Reset Google Chrome to a default state •    Have exported results and imported again in results Library, same issue.   Environment Spirent TestCenter Version 5.18 Explanation/Resolution Issue resolved by customer after server remove Chrome completely and install it in correct directory with 64 bit version.   Root Cause Corrupted Google Chrome installation.