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Spirent KB Article
Doc ID: KNI17019
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Spirent TestCenter: C50-S2-RX chassis with dual NIC-67 needs a physical reboot after IP address change or FW upgrade.
Symptoms
The C50-S2-RX with dual NIC-67 is not fully coming up after the following individual cases:
1. Configure IP, Netmask, GW, and do an
activate
. It seems to hang just saying it is rebooting. I waited 20 minutes.
2. Typing reboot in the admin prompt, it reboots and comes back with the login prompt. I can access it, but the chassis is not accessible in the GUI and the ports never come up.
3. Upgrading the chassis. In my case, I went from 5.31 to 5.32. It installed the FW, but the GUI times out because the chassis is not accessible. From Keyboard and Monitor, I can see it is up minus the ports.
The only way I was able to recover it was to physically hold the power button down to shut it off and repower it. It will come up every time after that.
Environment
SPT C50
C50
C50-S2
C50-S2-RX
Reboot
Chassis reboot stock
GUI times out
Explanation/Resolution
<Under Investigation>
Workaround:
Physically hold the power button down to shut it off and repower it.
Root Cause
<Under Investigation>
Version
1.0
Publish Date
2022-05-19
Categories
Product : Spirent TestCenter,C50R_CONTROLLER
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