Customer Service Center

Answer   ·         Check that all cables are connected correctly according to the posters. ·         Check the configuration for AirAccess is correct according to the hardware connection. ·         Also, check that the correct channel number and SID/NID information is configured in UIM card or mobile device, and the configuration in the mobile file or AirAccess is consistent with UIM card and mobiles. ·         Make sure the RF cable is connected to the mobile device well. ·         Power cycle the mobile device to let it search the network