Customer Service Center

• PosApp (SimGEN / SimREPLAYplus / SimREPLAY)

• The above warning message is caused by not having a valid sig_gen.txt file in the PosApp directory
  • "C:\Program Files\Spirent Communications\Positioning Application"

• The above pop-up error message may also be followed by "Cannot connect to GSS6560 signal generator" in the message Log window 

To resolve this:-

1. Close PosApp
2. Locate a copy of the sig_gen.txt file provided by Spirent
       - A "Customer Specific Files" CD will have been provided with the shipment
       - Otherwise contact Spirent Global Services using the 'Submit a Service Request' link on the right hand side of the Knowledge Base screen
               - Supply the model and serial number of your simulator
3. Copy the file to the PosApp root directory = "C:\Program Files\Spirent Communications\Positioning Application"
4. Restart PosApp.

• Note that the first time you start PosApp it will state that the "default" hardware configuration could not be found - see Figure 2.
• This is normal and is the result of having copied the real sig_gen.txt file to the PosApp root directory.
  • You may ignore the message.

• A unit with serial number "0" is an internal default hardware configuration used when no sig_gen.txt file can be found