Customer Service Center

With the Dell E6500 laptop the following procedure will reload the default image:

WARNING: This process deletes all data from the laptop and restores the default configuration. Make sure to save all important data before continuing.

• Select Start>Run to open a Run Window Display
• Enter “C:\OSL2000\Setup.exe”
• Then click the OK Button
• In the field next to the AutoBoot button, type the number 4.
• Click the AutoBoot button to restart the laptop and boot to the Restore partition.
• After the laptop reboots, the Password window displays.
• In the Password window, type Restore and click OK to start the process.
• Once the laptop reboots login as normal (User Name: Spirent, Password: Sp!rent)
• Under the Control Panel Add or Remove programs un-install the following
  • Spirent AT Control
  • Spirent Data Client
• Retrieve the installations for “Spirent At Control” and “Spirent Data Client” from the Desktop of the Controller PC (either in a folder called “Client Laptop” or in the installation folder. If the files cannot be found contact Spirent.
• Install the following on the Client Laptop
  • Spirent AT Control

  • Spirent Data Client

• Restart the Client Laptop to complete the installations