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Abacus: I have a test on call transfer. However, my send wave file action fails intermittently. What happens?


This is a system limitation.  Abacus will move to the script / action after a call is answered.  For a test with call transfer, there is a further change in the media destination.  Depending on when the call transfer is taking place, the sending of the media (wave file) may be executing incorrectly, and hence the sending of the wave file could fail.

Product : Abacus,Voice,6.20,6.11 and below