Spirent TestCenter: GUI crash with error "Unable to read data from the transport connection" or "Unhandled Exception with Version Spirent_TestCenter_Version_String" or "Failed to write message length; err 121"

Doc ID: FAQ13139

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Spirent TestCenter: GUI crash with error "Unable to read data from the transport connection" or "Unhandled Exception with Version Spirent_TestCenter_Version_String" or "Failed to write message length; err 121"

Environment/Versions

Spirent TestCenter

Answer

Back to Spirent TestCenter error message index

Issue: GUI crash with BLL error message "Unhandled Exception with Version Spirent_TestCenter_Version_String_Place_Holder_4.15.1396.0000; dumping debug info to bll.dmp" or "Failed to write message length; err 121"

UI error message "Unable to read data from the transport connection" or similar.

Reproducible at the customers setup whenever we ran some particular tests.

Observations: Physical memory of customer's client PC was way below recommended RAM settings for Windows.

There were some other applications running which were consuming most available part of memory.

The free memory in hard drive was also very low.

Resolution: After freeing up the memory in client PC and killing unwanted applications, test completed without any more crashes

Version 3.0

Publish Date 2014-06-15

Categories
Product : Spirent TestCenter

Customer Service Center

Spirent KB Article

Spirent TestCenter: GUI crash with error "Unable to read data from the transport connection" or "Unhandled Exception with Version Spirent_TestCenter_Version_String" or "Failed to write message length; err 121"