Customer Service Center

If any element of a Umetrix Database project is missing (i.e. data, handsets, Test-Sets or even the project itself), the data can be retrieved from the Recycle Bin (Administrator privileges required):

• Browse to the Administration area on the Umetrix Data Base home page and select Recycle Bin.
• Use the Project Filter to select the project for which deleted items are to be recovered.
• Find the item to recover in one of the listed tables:
  • Deleted Test Handsets
  • Deleted Test Sets
  • Deleted Test Result Files
  • Deleted Comparison Reports
  • Deleted Comparison Report Result Sets
• Select the Resurrect link next to the item to recover.
• Note:  Resurrecting an object will recover all related objects both below it and above it in the hierarchy.
• Note:  Only the first 100 results are retrieved for each type of deleted object.