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Spirent TestCenter: How do I retrieve the "chassis logs" from a Spirent TestCenter test running on a Spirent TestCenter Lab Server?

Answer

Back to How to retrieve Spirent TestCenter logs

Retrieving Chassis Logs from a Lab Server test                                                                           
                                                                                                                     
If your test is running off of a Lab Server, unfortunately, the chassis logs need to be retrieved and sent in separately.
                                                                                                                     
To get the chassis logs from a test running on a Lab Server: 

- Open a separate STC GUI instance;                                                                                  
- Connect to the chassis (but you don't need to reserve any ports);                                                  
- go to Tools > Equipment view > Chassis tab,                                                                     
- select the chassis you want the logs for to recover the logs from                                               
  (you can multi-select rows using <ctrl>+click or <shift>+click)                                                     
                                                                                                                      

                                                                                                                     
This creates a zip for each chassis.  The filenames have the format:                                              
     fwlogs-<chassis IP>-<date>-<time>.tgz
                                       
and are located in:                                                                                                   
      C:\Documents and Settings\<user name>\My Documents\Spirent\TestCenter <version>\Logs\<date>_<time>                                                                                                                          
                                                                                                                      
Please send these "Chassis logs" in along with the "Diagnostic Report" when you report your issue. 


Product : Spirent TestCenter,LabServer