Customer Service Center

When you want to select the DEE file under the DEE tab, the VR5 software will try to search on the local disk on embedded PC, whenever you try to select the DEE file from your local computer, you will need to:

• Transfer files from local PC to embedded PC, use the FTP connection with credentials below:
  • User Name: vr5_dee
  • Password: vr5_dee
• User the same way to push the DEE files from embedded PC