Customer Service Center
Home
Knowledge Base
Contact Support
License Activation
|
Contact Support
|
License Activation
|
Spirent KB Article
Doc ID: FAQ17253
Printer Friendly
Email Article Link
STCLive PM: Why are some switches not showing up in Switches Configuration List, Summary Report, Collection Status? Why is the Default Collection Type showing None and has no choices available when edit?
Environment/Versions
STCLive PM: All versions.
Answer
There is a problem with the STCLive PM GUI processes. To resolve stop and start the PM GUI. This will not affect PM Collections or users testing in STCLive T&D, only will affect users in the PM GUI.
As user smartsys:
cd /spirent/metro/escout
./stop gui
./status
verify status number is "120" and, Tomcat Web Server and Application Server is NOT running.
./start gui
Example of "Default Collection type" showing None and not able to choose a type:
Version
1.0
Publish Date
2016-03-08
Categories
Product : VW Controller PM Classic
Related Articles