Customer Service Center

Environment/Versions TTworkbench 32/64 Bit Windows/Linux Answer 1. In case you have installed the TTworkbench today maybe the installation was not successful.   In this case I would like to ask you  to try to install it again. 2. If you have updated your Java or installed a new Java version my guess is that the TTworkbench is not finding the path where Java is installed. - Could you please verify if the Java_HOME Environment Variable is pointing to the path where Java is installed? 3. If you have different Java versions installed and your JAVA_HOME is pointing to a version but you want TTworkbench to use another version you can do the following: - Add the arguments -vm <Your_JAVA_PATH>\bin\javaw.exe   in your ttworkbench.ini file, which can be find in the installation folder of your TTworkbench.   Please see the example bellow. 4. If previously to your problem you have tried to modify the file ttworkbench.ini, from the installation folder, in order to increase the memory then please try with a lower value till it works. It will also be nice to add at the beginning of the ttworkbench.ini file - clean in order to clean your workspace when you start TTworkbench. This is helping if you use several workspaces. As an example I have added bellow the content of the ttworkbench.ini from my installation. Please replace <Your_JAVA_PATH> with the path where your Java is installed. -clean -startup plugins/org.eclipse.equinox.launcher_XXXX.jar --launcher.library plugins/org.eclipse.equinox.launcher.XXXX -vm <Your_JAVA_PATH>\bin\javaw.exe -vmargs -Xmx832m -XX:MaxPermSize=192m -Dfile.encoding=UTF-8