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Spirent KB Article
Doc ID: FAQ17752
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Spirent Velocity: Why can't Velocity access a file (.xls/.xlsx/spreadsheet) when running agent as a service?
Velocity agent: Run as a service
Windows Operating System has a limitation in that applications that are run as 'Services' cannot access GUI-based applications.
As a result, if Velocity Agent is run as a Service, it cannot access .xls/spreadsheet files through test cases.
Instead of running the agent as a service, it can be run in command prompt directly as "start velocity-agent --agentVelocityHost --sfAgentProcessCount ".
This will allow Velocity to access the spreadsheet files in test cases.
Product : Velocity