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Environment/Versions Velocity 7.3 Answer Starting with Velocity 7.3 , the option "VIRTUAL" is visible to the users only when Openstack, VMware licenses are available. Note: before 7.3 the user/admin had the possibility to click on "Clouds" and go to "Add Cloud page". However, the "Cloud Provider" drop-down was EMPTY if no licenses were available. There was no indicative message to the user to point out the reason "Why the list is empty", leading to confusion. That's why this feature changed into 7.3.. In conclusion, if there is no license on your system for OpenStack and/or VMWare vSphere, then the VIRTUAL option is not present. License for one or both is needed for that option to appear.