Customer Service Center
Spirent KB Article
Doc ID: FAQ18946
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Spirent TestCenter: What is the process for Support to follow in case an obsolete hardware requires RMA?
No RMA needs to be processed for Obsolete Hardware, as for Support representatives, we usually let Customer know it's obsolete and not repairable, we have no spare parts to reapire them with, and will have their Sales team make contact with them to discuss their options to get the customer onto newer hardware
Refer to the following KB article, under section "What does this mean to Spirent Customers? "
FAQ18993 - Spirent Testcenter: What hardware is no longer supported as of the 5.05 Release?
Product : Spirent TestCenter,Hardware Module