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Abacus: How to generate simultaneous calls on Abacus?

Answer

There are two ways to generate simultaneous call in Abacus.  They are:

1. By configuring the SS, CL, IC and CC timing in the Partition & Timing window.

2. Use of the Load Profile: Call Volume.

Method 1 would require a careful calculation of number of channels, call holding time and other factors.  Furthermore, the actual calling may drift over time, depending on the network situation.  Method 2 is more user friendly to configure and the system will adjust the actual call generation based on the current network situation.  For this reason, users are recommended to use method 2.


Product : Abacus,Voice