Customer Service Center

Environment/Versions Some times, some customer's IT policy is very strict. So they need us to provide the ip address(es) used to upload files to the cases, so that their IT can permit it Otherwise they are not allowed to upload any files into SalesForce Cases. Unable to upload files into Sales Force SR Salesforce IP addresses to permit - whitelist Answer If you need a range of IP addresses for Salesforce so that the customer can whitelist, it needs to come from Salesforce. You can refer to this Salesforce Knowledge Article that maybe usefull: 3652 - What are the Salesforce IP Addresses & Domains to whitelist?