Customer Service Center

We're having issues with the client where the application crashes (closes) on below multiple scenarios:
 
  1.  before connecting to a chassis
  2.  after loading a saved profile
  3.  when starting a test
  4.  while running a test
  5.  while idle, not running a test.
 
This is occurring on 2 different terminal servers (VMs) running Windows Server 2008 R2.
 

On the logs we can see multiple error messages related to Windows and some “security” warnings, like:
 

20/05/19 18:41:30.592 ERROR 8048     - fmwk.bll.core.utils  - Application Event: level = ERROR, source = Microsoft-Windows-User Profiles Service, date = Tue May 19 17:50:47 2020
message = Windows cannot locate the server copy of your roaming profile and is attempting to log you on with your local profile. Changes to the profile will not be copied to the server when you log off. This error may be caused by network problems or insufficient security rights.
 
20/05/19 18:41:30.693 ERROR 8048     - fmwk.bll.core.utils  - Application Event: level = WARN, source = Microsoft-Windows-User Profiles Service, date = Mon May 18 21:15:33 2020
message = Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards. 
 
20/05/19 18:41:30.905 ERROR 8048     - fmwk.bll.core.utils  - Application Event: level = ERROR, source = Microsoft-Windows-User Profiles Service, date = Fri May 15 21:26:09 2020
message = Windows cannot locate the server copy of your roaming profile and is attempting to log you on with your local profile. Changes to the profile will not be copied to the server when you log off. This error may be caused by network problems or insufficient security rights.
 
20/05/19 18:41:31.027 ERROR 8048     - fmwk.bll.core.utils  - Application Event: level = ERROR, source = Application Error, date = Thu May 14 16:25:55 2020
message = Faulting application name: tmlisten.exe, version: 14.2.0.1161, time stamp: 0x5e96be39
 
Level: Information Time: 5/19/2020 9:05:16 AM Source: gupdate
       The description for Event ID '0' in Source 'gupdate' cannot be found.  The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them.  The following information is part of the event:'Service stopped'
 
Level: Information Time: 5/19/2020 8:04:46 AM Source: gupdate
       The description for Event ID '0' in Source 'gupdate' cannot be found.  The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them.  The following information is part of the event:'Service stopped'
 
Level: Information Time: 5/19/2020 7:04:40 AM Source: gupdate
 

The problem was an overloaded development VM stack. VM's disk IO was consistently running at 95% to 99%. Once the admins kicked users off and killed some VMs all our problems went away.