Customer Service Center

Objective/Summary Related Article: FAQ20350 Prior to receiving the executable file for installing the license the Customer provided the Spirent Team with the following: The Serial Number (Host ID / Flex ID) of the appliance. MAC address on the appliance this is retrieved by logging into the appliance with root/aingee1T then run the command ifconfig or ip addr to get the MAC address of eth0 root@stc_ttwb:~# ifconfig eth0      Link encap:Ethernet  HWaddr 52:54:00:c5:37:90 Also the actual TTwb .lic license file for the MAC address is also needed which should be generated by Spirent Frontline or License Team. Procedure Execute the license installer file (exe file provided by Spirent support team) Click Next to proceed Read the information and click Next to proceed. Enter the Spirent C1/C50 IP address             Click Next to provide confirmation for license installation After license installation is finished successfully, click Next to finish Click Done