Installation of ALM11 iTest Certification files
This issue might occur if the HP ALM11 iTest plugin files/Certificates (iTestReportViewer.xco, iTestRunAgent.xxx, iTestScriptViewer.xco, iTestTestType.xxx ) have expired. If that is the case, we need to update the HP ALM 11 server side plugin.
Download the ALM11 iTest plugin files (iTest-HPQC 11.0 Server Extensions.zip) from CSC site (http://support.spirent.com) or download it from the attachments.
Please check with your system administrator and install them as following:
<ALM Installation directory>\application\20qcbin.war\
Note: <ALM Installation directory> default is C:\Program Files\HP\HP Application Lifecycle Management Platform
We should also update these plugins locally in ALM11 Client machine by performing the following steps:
1. Open IE as Admin
2. Click on “Add-Ins Page”
3. Click on “HP ALM Client Registration”
4. Click on “Register HP ALM Client” at the bottom of the page.
This will ensure the certificates are updated locally.