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Doc ID: NWS10242
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Windows 7 support for Spirent GNSS systems has ceased
Description
Further to the announcements made in 2018 (
NWS10171
) and 2019 (
NWS10196
), support for Windows 7 by Spirent's positioning and navigation products has now ended.
This comes after extensive evaluation and testing of the replacement Operating System, Windows 10, and is in accordance with our Advanced Life Cycle Management (ALM) process. The retirement of Windows 7 will not affect your eligibility for technical support. Software running on Windows 7 systems will continue to work for the duration of your product licence, however, your system may be vulnerable to security threats in the absence of Windows updates.
For a table of compatibility, please consult
FAQ19022
Who is affected?
Customers using any of the following
Spirent GNSS software on a Windows 7 based controller or embedded host
SimGEN
TM
, SimREPLAYplus
TM
, SimTEST
TM
, SimSCU
TM
, SimCLASS
TM
, SimSAAS
TM
, SimMCODE
TM
, SimREMOTE
TM
, SimSAFE
TM
, Sim3D
TM
, SimAUTO
TM,
SimCHAN
TM
, SimINERTIAL
TM
or SimSENSOR
TM
Customers using Spirent GNSS software on Windows 10 based systems are unaffected
What does this mean?
All Positioning software released after January 2020 will be tested and qualified for use with Windows 10, only
Software installers for new releases should be considered incompatible with Windows 7 based systems
Although this configuration
may
still work, Spirent offers no guarantees for the system's stability and performance
If you encounter an issue whilst running an incompatible configuration, Spirent advises you to upgrade to a compatible configuration prior to requesting assistance
Customers are required to upgrade to Windows 10 to utilise software updates released after January 2020
Fixes to software defects will only be released for use with Windows 10, irrespective of the Operating System they were identified in
What do I need to do?
If you have a system using a Windows 10 controller or embedded host, you do not need to do anything; you will remain able to install future software releases for the duration of your product licence
If you have a system using a Windows 7 controller or embedded host provided by Spirent, and it is under an active support agreement, you will receive a free upgrade package
If you have not already received your upgrade package and believe you are eligible, please
email
support@spirent.com
If you have a system using a Windows 7 controller not provided by Spirent and your system is under an active support agreement, you will need to source your own Windows 10 Professional Edition (64-bit) controller. This will NOT be covered by your support agreement, however, Windows 10 compatible software will be provided
If you have not already received your software update and believe you are eligible, please
email
support@spirent.com
If for any reason your IT policy prohibits the use of Windows 10, unfortunately, software releases after January 2020 will not be compatible with your system
If you have a system using a Windows 7 controller or embedded host which is not under an active support agreement, you will not be eligible for a free upgrade to Windows 10 nor able to run software updates released after January 2020
If you would like to reinstate your support entitlement, please
email
support@spirent.com
Further information
If you have any questions about this Product Lifecycle Support Notice and how it might affect you or your Spirent system(s), please do not hesitate to contact your Spirent support representative
To find your nearest Spirent support representative, please email
support@spirent.com
Thank you
Spirent PNT Support Services Team
Version
3.0
Publish Date
2020-03-05
Categories
Product : SimSAAS,SimCLASS,SimREMOTE,SimAUTO,SimINERTIAL,SimCHAN,SimREPLAYplus,SimGEN,PosApp,Positioning
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