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Spirent TestCenter: Conformance HTML Report shows up as a blank page on browsers when trying to launch it

Symptoms
 
  • The Generate Report feature in the Conformance GUI creates an HTML report that is not viewable on NONE of the browsers.
  • Browsers show a blank page.
Environment
 
  • Spirent TestCenter
    • CTS
  • Tested Latest Browsers version (January 2020)
    • Chrome (Version 79.0.3945.117)
    • Firefox (Version 72.0.1)
    • IE 11
    • Microsoft Edge
    • Opera (Version 65.0.3467.78)

Steps to reproduce:
 
  1. After running a test case, go to the results and Generate a Report.
  2. The files created can have an HTML that when brought up in a browser, it SHOULD show a report of the test case. 
  3. You can use the attached report  to test.
Explanation/Resolution
  • Two CR have been created for this issue:
    1. CR: 710327184: 
      • Subject: Internet Explorer 11 shows a blank page when opening the Conformance HTML report. Attached is a sample report.
      • ‚Äč‚ÄčOpened Date Time: 3/24/2014
      • Status: New
      • Target Release: PENDING
    2. CR: 01422504 
      • Subject: All browsers shows blank page when opening the Conformance HTML report - Conformance 5.03
      • Opened Date: 1/14/2020
      • Status: New
      • Target Release: PENDING

Workaround
 
  • Use IE 8
  • Use Firefox Release 63.0.3 (You can get it from https://ftp.mozilla.org/pub/firefox/releases/)
  • Work around for IE 11 is to replace the original report.js file with the attached report.js.
    • Rename original file then copy the new file.
    • Location: C:\Program Files (x86)\Spirent Communications\Spirent TestCenter 4.xx\Conformance Application\CtsReport
Root Cause
 
  • Browsers Incompatibility
Attachments
Attachment

Attachment

Product : Conformance Test,CTS