Customer Service Center
Spirent KB Article
Doc ID: KNI15685
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CyberFlood: Create CyberFlood account without an email client
Create a user on Cyberflood controller where the workstation does not have access to email client or internet is not possible, the Cyberflood create user function will fail.
CF running 19.1.0
The CyberFlood create user account function calls the mailto: tag
Normally this is set to an Outlook client or web mail such as Gmail, for user’s without either on their workstation, the CyberFlood create user function will fail.
For this procedure you will use the FireFox browser to handle the mailto: tag
If you do not have FireFox installed on your workstation, it can be downloaded offline at:
On your CyberFlood controller disable SMTP from the System Manager -> SMTP settings
First configure the “mailto” application.
From the FireFox browser, select the Options (windows) or Preferences (macOS)
Next scroll down to the Applications section
In the Applications section, select “mailto” and once the new dialog opens, select “FireFox” as your application.
Once selected it should show “User other/Always ask
From the CyberFlood User Management page, create the new user account.
Once the user account is created you should get a Account Created confirmation
Then the FireFox “Launch Application” window should open.
Click on the Choose button navigate to the FireFox , do not select Gmail or other mail clients
Once your application is selected, click on the “Open link” button
Next CyberFlood will open FireFox with a mailto: URL that contains the credentials of the user account.
The last 7 characters in the URL, highlighted in yellow here, is the password for the CyberFlood user account you previously created.
Use this password the first time the new user logs in
The first time you login with this account, you will be prompted to change the password
Cyberflood controller needs mail client on the workstation to send the password to the user.
Product : CyberFlood