Customer Service Center
Spirent KB Article
Doc ID: FAQ10134
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Why is our mobile having problem seeing service or opening a session?
that all cables are connected correctly according to the posters.
Check the configuration for AirAccess is correct according to the hardware connection.
Also, check that the correct channel number and SID/NID information is configured in UIM card or mobile device, and the configuration in the mobile file or AirAccess is consistent with UIM card and mobiles.
Make sure the RF cable is connected to the mobile device well.
Power cycle the mobile device to let it search the network
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