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Why am I getting Invalid action code, order_status, or circuit records are missing?


If you are getting "Invalid action code, order_Status, or circuit records are missing when attempting to

reload a ckt via TINT check the following:

1. Insure that the service code is set to the correct rate in the ckt_id table.

2. Insure that the ACTION Code is valid, AP DATA lines exists and in the correct order, and other data is in order
3. Insure that lines are properly aligned vertically within the word doc.
    CKT 1 \/KPFS… should be aligned with ORD C6560965
4. Insure the above header exist at the top of the word doc when sending through manually
Also, see to it that below pre-pended to word docs for mupdate.

Product : TINT