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Spirent TestCenter: What is the process for Support to follow in case an obsolete hardware requires RMA?

  • Obsolete Hardware

No RMA needs to be processed for Obsolete Hardware, as for Support representatives, we usually let Customer know it's obsolete and not repairable, we have no spare parts to reapire them with, and will have their Sales team make contact with them to discuss their options to get the customer onto newer hardware

Refer to the following KB article, under section "What does this mean to Spirent Customers? "

Product : Spirent TestCenter,Hardware Module