Customer Service Center
Spirent KB Article
Doc ID: FAQ19651
Email Article Link
Spirent TestCenter: What could be the reason for drop packets on Spirent TestCenter?
Drop frames could be an indication of performance issues on the network, and usually Spirent TestCenter just shows what it is currently receiving (Refers to
Spirent TestCenter: How does Spirent TestCenter determine Dropped or Lost, In Order, Duplicate, Reordered, and Late Frames or Packets in Results Browser?.
However, if the drops are not expected at all on STC side, you can try few things:
Try swapping the cable from the interface showing unexpected drops with another one that is working and see if the drops follows the cable, if so, replace the cable and validate the drops are gone.
Try swapping the transceiver from the interface showing unexpected drops with another one that is working and see if the drops follows the cable, if so, replace the cable and validate the drops are gone.
Product : Spirent TestCenter,Hardware