Dear Spirent Customers,

At Spirent we strive to provide an excellent support experience to our customers. Our goal is to continue to evaluate our support services offerings to ensure we meet and exceed customer expectations. It is with this goal in mind that I am pleased to announce the next evolution in Spirent Support Services: the Global Tiered Support Model.

I hope you share my excitement as we launch our new Global Tiered Support Model. I encourage you to ask your Sales or Support representatives about the program and how it can maximize the value you receive from Spirent products.

Best regards,

Manuel Zepeda
Executive Vice President of Global Sales & Service