In order to get customer representative support for our ULTS-OTA product for ETS solution, customer should get below log files to be send;
ULTS Debug Logs
Located at C:\Program Files\Spirent Communications\TestDrive ULTS\OTAApplicationServer\Debug_Logs,
please zip the file and send to us for debugging, this folder include three files typically, they are
1, AAlog.mdb
2,Comm.log
3, OTAAppConsoleLog.txt