Customer Service Center

• Windows XP (32-bit) and Windows 7 (32-bit & 64-bit):
  • GSS6700
  • GSS6300
  • GSS6560
  • STR4500
  • GSS5060 
  • GSS4150
     
• Windows XP and Windows 7 (32 bit only):
  • GSS6100
  • GSS4100
  • GSS4200
     
• Windows Vista (see Notes)

• USB drivers are installed by default with the host software that is compatible with each simulator model.
• The latest software is available for customers with a valid support contract from the "Downloads" area of our support website.
  • Simply choose the download category that matches the simulator model.
     
• USB driver packs are available independently of the host software installs and these can be accessed from the "Utilities" download category.
• For more information about the versions of software which are compatible with Windows 7 (32-bit and 64-bit) please refer to the following articles:-
  • SimCHAN --> FAQ12421
  • GSS4200 Utilities --> FAQ11665
  • SimPLEX / SimPLEX45 --> FAQ10910
  • PosApp (SimGEN / SimREPLAYplus / SimREPLAY) --> FAQ10900

NOTES FOR VISTA

• There is no USB driver support for Windows Vista.
  • Windows 7 had already been released before Spirent really began work on USB drivers for an OS other than Windows XP
  • Hence the automatic transition from Windows XP was to Windows 7, bypassing Windows Vista
• Users 'may' find that Spirent's Windows 7 drivers are compatible with Windows Vista and are welcome to try them
  • On the understanding that Spirent have performed no testing of their own and can provide no technical support